SmartQ
THE QUEUE WITHOUT THE QUEUE

Wait less.
Wander more.

SmartQ gives you a virtual place in the queue without making you install an app, create an account or hand your personal details to the business you're visiting.

✓ No app to install
✓ No login required
✓ Free for customers
Start queueing smarter See how it works
YOUR VIRTUAL BUZZER
B05
Your order is being prepared
Café queue We'll buzz you when it's ready
Your SmartQ barcode
A BETTER WAY TO WAIT

You shouldn't have to stand around just because you're waiting.

SmartQ gives you a virtual place in the queue so you can move away, find somewhere comfortable or simply get on with your day. When it's time to come back, SmartQ lets you know.

NOT ANOTHER APP TO INSTALL

Open it. Join the queue. That's it.

SmartQ works directly from your phone without an app installation or login. There's no registration screen standing between you and your place in the queue.

✓
No download or installation
✓
No account required
✓
No login required
✓
Just join and start waiting smarter
☕
AT THE CAFÉ

The buzzer, without the buzzer.

Order your coffee or food and show the café your SmartQ barcode.

The café scans it. That's it. A virtual buzzer is automatically added to your phone.

There's nothing to type, nothing for you to scan and no physical buzzer to carry around.

1 Show your barcode
→
2 Café scans it
→
3 Get B05
→
4 Walk away

SmartQ translates the customer's barcode into a simple, short buzzer number such as B05. Staff only need to work with that short number.

When the order is ready, staff call B05 and the customer's phone is notified.

＋
AT THE DOCTOR

Less time in the waiting room.

Medical appointments don't always run exactly to schedule. SmartQ lets patients check in and then wait somewhere more comfortable.

Wait outside, in the car, at a nearby café or simply away from a crowded reception area. When the doctor is nearly ready, SmartQ lets you know.

Less crowded waiting rooms
No shared pagers
Fewer reception enquiries
🍽
AT THE RESTAURANT

Start queueing before you arrive.

Join the restaurant queue before you leave home, work or wherever you happen to be. Your place starts from the moment you join.

Arrive later. Keep your place. Check in when you arrive and the restaurant can treat you as though you had been waiting from the time you first joined the queue.
1 Join the queue
→
2 Travel there
→
3 Check in
→
4 Keep your place

Traffic worse than expected? Couldn't find a park? Got held up on the way? You don't have to worry about guessing your travel time perfectly or starting again at the back of the queue.

Join early. Arrive when you can. Keep your place.

NO MORE PHYSICAL BUZZERS

Why own a fleet of buzzers when every customer already carries one?

Physical buzzers create their own problems. Batteries go flat. Buzzers get left in shopping trolleys, cars and handbags. Customers accidentally take them home. Some are lost, some are stolen, and some simply never make it back to the counter.

SmartQ removes the dedicated hardware entirely. Your customer's phone becomes the buzzer.

Nothing to charge. No batteries to monitor, charge or replace.
Nothing to lose. No expensive dedicated buzzers disappearing into cars, handbags or shopping trolleys.
Nothing to collect. No hardware to hand out, retrieve, clean or replace.
SIGN IN ONLY IF YOU WANT MORE

SmartQ works without an account.

Just open SmartQ and use it.

If you choose to sign in, SmartQ can keep your queues together across devices and unlock extra features for people and businesses that want them.

✓
Use SmartQ across devices See your active queues wherever you're signed in.
✓
Share tickets with friends Let other members of your group access the same queue ticket.
✓
Create your own queues Businesses and organisations can create and manage SmartQ queues.
✓
Manage multiple queues Keep queues and locations together under one account.
A
B05 Café queue
⇄
B
B05 Café queue
SHARE YOUR PLACE

One ticket. Everyone knows when it's your turn.

Waiting with friends or family? SmartQ users can share a queue ticket with the people they're with.

If someone else in the group gets to the counter, restaurant or service desk first, they already have the same ticket on their phone.

The queue belongs to the group, not the phone.
PRIVACY FIRST

A queue doesn't need to know who you are.

SmartQ is designed so ordinary queueing doesn't require you to hand over your name, phone number or email address to the business you're visiting.

No customer marketing database required.
No customer profile required.
No personal details required just to wait your turn.
FOR CUSTOMERS

Joining a SmartQ queue is free.

No fee to receive a virtual buzzer. No fee to wait for a table. No fee to join a participating queue.

FREE for customers
MORE THAN ONE KIND OF QUEUE

Anywhere people are waiting for something.

Doctors
Cafés
Restaurants
Pharmacies
Dentists
Veterinary clinics
Service counters
Ticketing
SMARTQ

Stop standing around waiting.

Keep your place in the queue — and get on with your day. No app to install. No login required.

Start queueing smarter
Join. Go. We'll let you know when it's your turn.